ProWatch Discontinuation Q&A
What is the change Luxul is implementing?
Luxul will be discontinuing its ProWatch service effective April 30, 2025.
Why are you discontinuing the ProWatch service?
A prioritization decision was made to focus our team on delivering the best-in-class hardware and user interfaces. With a variety of exceptional remote management services available on the market today, we believe that we can deliver on that goal and allow our customers to source remote management needs from the rest of the marketplace.
Do you recommend a particular remote management service to take the place of ProWatch?
Yes, Domotz is our recommended vendor of choice. We are confident in their services and have coordinated with them to provide customers transitioning from ProWatch with sizable discounts of up to 66% off their standard price. You can learn more here:
What other remote management services would you recommend?
Luxul networking is compatible with many remote management services on the market but at this time we only formally recommend Domotz.