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Our partnerships are invaluable, and you have our unwavering pledge to communicate with you and keep you informed of any changes in our service levels, hours, and operations. This page will serve as a hub to provide real-time operational updates, so check back frequently.

Operational Update

To better respond to growing customer channels globally, Legrand | AV has moved to a larger warehouse in Dayton, Ohio. We are currently experiencing short-term delivery delays, mostly for a select group of C2G and Chief products. This has the highest priority, and actions are in place to improve the situation. 

In addition, the Legrand | AV EMEA inbound issues are exacerbated by the situation around the Southern Red Sea, causing global ocean carriers to re-route their container ships. This situation is expected to cause longer transit times and lead-time changes.

Da-Lite Parallax Stratos ALR screens

Due to ongoing issues with the quality of incoming components, Legrand | AV EMEA is currently unable to provide accurate and reliable lead times for Da-Lite projection screens with Parallax Stratos 1.0 ALR material. As providing reliable information for your AV projects is a top priority for us, we regret to inform you that we are unable to accept orders for projection screens with Stratos ALR material at this time.

Please note that this temporary shortage concerns only projection screens with the Stratos ALR material. We recommend to review the specifications of HD Progressive 1.1 and HD Progressive 0.6 screen surfaces as possible alternatives for your project.

We apologize for any inconvenience this may cause and appreciate your understanding.